Comprehensive Online Appointment System Development for Psychological Clinic (Mobile & Web)

Project Name (Title)
Comprehensive Online Appointment System Development for Psychological Clinic (Mobile & Web)

Project Description (Full Metin)
Introduction and Project Summary:

We are seeking an experienced freelancer or team to develop a full-fledged online appointment booking system for a psychological counseling clinic. The project requires both a mobile application that functions flawlessly on iOS and Android devices, and a user-friendly web interface.

Requirements and Core Features:

Advanced Administrator (Admin) Accounts and Authorization Hierarchy: The Super Admin must be able to view all calendars and have full authority to add/delete other admins. Specialists (psychologists) should only view their own calendar.

Google Calendar-Like Functionality: The calendar interface and functionality must strictly follow the logic of Google Calendar.

Specialist-Specific Color Coding: Each specialist must have their own assigned color within the calendar.

Flexible Working Hours Management: Flexible working/unavailable hours must be definable via the admin panel, and unavailable slots must not be visible to the end-user.

Client Registration and Specialist Assignment (CRM Feature): Registered clients will be assigned to a specialist by the admin, and the client will only be able to view and book from their assigned specialist's calendar.

Communication and Automated Notification System (SMS & WhatsApp Integration):

Appointment details (location, time, date, etc.) must be sent immediately after booking via SMS and WhatsApp.

An appointment reminder must be sent automatically exactly 24 hours prior to the appointment via both SMS and WhatsApp.

Dynamic Appointment Duration and Conflict Prevention:

Customizable Duration: The duration of each appointment (e.g., 50 minutes, 1.5 hours) must be customizable per client or session type.

Buffer Time Rule: The system must automatically enforce a minimum 15-minute buffer time between any two consecutive appointments. This time must be added to the booking block.

Automatic Blocking: The system must automatically create the time blocks in the calendar according to this variable duration, preventing conflicts and strictly blocking the booking of a second appointment within that specific interval.


Language Support (Multilingual):

The application and web interface must be prepared with both Turkish and English language options, with Turkish as the default language.

Note: Turkish translations for the English texts used within the program will be provided by us to the developer (provided that the English texts are delivered to us as a Word file and translation support is requested).

Warranty and Technical Support (2-Year Commitment):

The developer must provide a 2-year technical support and warranty commitment starting after the project's completion and launch.

Any bugs or errors arising during this 2-year period must be fixed free of charge.

In the event of any Android or iOS operating system updates, the application must be revised as necessary to ensure stable operation and resubmitted to the application stores.

Technical Expectations:

Mobile application (Native or Cross-Platform, please specify your preferred technology).

Reliable, fast, and scalable backend infrastructure.

Bug-free and stable performance.

In Your Proposal, Please Include:

The technology stack you plan to use for both mobile and web development, and your experience with similar integrations.

Your previous experience with developing corporate/appointment booking systems.

Your proposed Fixed Price or Hourly Rate and estimated timeline for completion.