D2C E-Commerce Platform for Sanitary Pad Brand

I am Puspendu matilal creating a company. I want to design, develop, deploy, and support a complete Direct-to-Consumer (D2C) e-commerce platform for the Client's sanitary pad brand. The website shall be developed with a modern, responsive, and secure architecture similar in functionality to leading personal care e-commerce platforms.

1. Website Design & User Experience

Blueheaven shall design a premium, mobile-responsive website optimized for Desktop, Tablet, and Mobile devices.

The website shall include:

Custom UI/UX Design
Brand-focused visual identity
Responsive Design
Fast Loading Pages
SEO-friendly structure
SSL-secured website
Browser compatibility
2. Website Pages

The website shall include, but not be limited to:

Home Page
About Us
Product Collection Pages
Product Detail Pages
Shop Page
Category Pages
Combo Offers Page
Best Seller Products
New Arrivals
Contact Us
FAQ
Blogs
Privacy Policy
Shipping Policy
Refund & Return Policy
Terms & Conditions
Customer Account Dashboard

Additional pages may be added by mutual agreement.

3. Product Catalogue Management

The platform shall support:

Unlimited Product Categories
Unlimited Products
Product Variants (Size, Pack, Quantity, etc.)
Product Images
Product Gallery
Product Description
Product Specifications
Pricing
Discount Pricing
Product Tags
Stock Status
Featured Products
New Arrival Labels
Best Seller Labels
4. Product Detail Features

Each product page shall support:

High-quality Product Images
Product Description
Key Features
Product Specifications
Pack Size Selection
Variant Selection
Quantity Selection
Price Display
Discount Display
Add to Cart
Buy Now
Customer Reviews
Related Products
Frequently Bought Together
Shipping Information
5. Shopping Cart & Checkout

The platform shall include:

Shopping Cart
Quantity Update
Remove Products
Coupon Code
GST Calculation (if applicable)
Shipping Charge Calculation
Secure Checkout
Order Confirmation
6. Payment Gateway Integration

The website shall support:

Razorpay Payment Gateway
Cash on Delivery (COD)

Subject to payment gateway capabilities, customers may pay using:

UPI
Credit Cards
Debit Cards
Net Banking
Wallets
7. Customer Account

Registered customers shall have access to:

Registration
Login
Password Recovery
Address Book
Saved Delivery Addresses
Order History
Wishlist
Profile Management
Account Dashboard
8. Order Management System

The administrative dashboard shall provide:

Order Listing
Pending Orders
Confirmed Orders
Packed Orders
Shipped Orders
Delivered Orders
Cancelled Orders
COD Orders
Payment Status
Order Tracking

Customers shall be able to view the current status of their orders online.

9. Inventory Management

The system shall support:

Stock Quantity
Inventory Updates
Low Stock Alerts
Product Availability
Inventory Reports
10. Promotional Features

The website shall support:

Discount Coupons
Promotional Banners
Festival Offers
Combo Offers
Featured Products
Best Seller Section
New Arrival Section
11. Blog Management

An integrated Blog Management System shall allow the Client to:

Publish Articles
Upload Images
Manage Categories
Improve SEO
Share Health & Hygiene Awareness Content

This is particularly useful for educating customers about menstrual hygiene and improving organic search visibility.

12. Customer Review System

Customers shall be able to:

Submit Product Reviews
Provide Ratings
View Existing Reviews

Reviews may be moderated by the administrator before publication.

13. Contact & Customer Support

The website shall include:

Contact Form
Business Contact Details
Email Integration
Google Maps Integration (if required)
WhatsApp Chat Button
Social Media Links
14. Admin Dashboard

The Administrator shall be able to manage:

Products
Categories
Customers
Orders
Coupons
Website Banners
Blogs
Reviews
Pages
Basic Reports

15. Hosting & Technical Infrastructure
I want a server setup with 2 way set up, it should work such a way that if one system fails another will work.