Setup call center

I am looking for a freelancer to help me set up a call center that will handle both inbound and outbound calls. I am open to suggestions for specific software requirements for the call center.

Here are the details of the project:

- Type of call center setup: Both inbound and outbound
- Software requirements: No specific requirements, open to suggestions
- Number of call agents: 1-10

Ideal skills and experience for this job:

- Experience in setting up both inbound and outbound call centers
- Knowledge of various call center software options and ability to suggest the best fit for our needs
- Ability to configure and customize the software to meet our requirements
- Strong communication and problem-solving skills to ensure smooth operation of the call center
- Ability to train the call agents on using the software and handling calls efficiently

If you have prior experience in setting up call centers and can provide suggestions for software requirements, please submit your proposal.