Odoo CRM & VOIP Integration for Call Center
Budget: $30 – $250 USD
I'm looking for a professional who can integrate Odoo CRM with our Grandstream UCM 6302 VOIP system for a small office call center.
Key Responsibilities:
- Integrate Odoo CRM with Grandstream UCM 6302
- Set up call logging and recording
- Implement click-to-dial functionality from the CRM
During the calls, I want the following information to be captured in the CRM:
- Call duration and time
- Customer notes and tags
- Call outcome and status
The ideal freelancer for this project should have:
- Extensive experience with Odoo CRM
- Proficient skills in VOIP integration, specifically with Grandstream UCM 6302
- Previous experience in setting up systems for call centers
- Strong understanding of customer relationship management systems
- Ability to implement and configure call logging and recording systems
- Proven track record of integrating click-to-dial functionality from CRM systems
Key Responsibilities:
- Integrate Odoo CRM with Grandstream UCM 6302
- Set up call logging and recording
- Implement click-to-dial functionality from the CRM
During the calls, I want the following information to be captured in the CRM:
- Call duration and time
- Customer notes and tags
- Call outcome and status
The ideal freelancer for this project should have:
- Extensive experience with Odoo CRM
- Proficient skills in VOIP integration, specifically with Grandstream UCM 6302
- Previous experience in setting up systems for call centers
- Strong understanding of customer relationship management systems
- Ability to implement and configure call logging and recording systems
- Proven track record of integrating click-to-dial functionality from CRM systems