Custom IVR System Integration with RingCentral
Budget: $50 – $0 USD
I need an experienced software developer to create and integrate a unique IVR system into my current RingCentral setup. This IVR system should have a custom call routing feature which includes an auto attendant that states prices online.
Primary Functionality:
- Custom call routing: The IVR system should be able to route calls based on departmental needs.
- Customer priority routing: The system should prioritize calls from returning customers.
Additional Information:
The IVR system should also convey my business hours to the callers. It is crucial that the IVR system is capable of saying prices online as well as providing information on business hours.
Ideal Skills and Experience:
- Proven experience with IVR system development and RingCentral integration.
- Strong knowledge in software development, specifically in creating custom call routing options.
- Excellent understanding of customer service software and call routing systems.
Primary Functionality:
- Custom call routing: The IVR system should be able to route calls based on departmental needs.
- Customer priority routing: The system should prioritize calls from returning customers.
Additional Information:
The IVR system should also convey my business hours to the callers. It is crucial that the IVR system is capable of saying prices online as well as providing information on business hours.
Ideal Skills and Experience:
- Proven experience with IVR system development and RingCentral integration.
- Strong knowledge in software development, specifically in creating custom call routing options.
- Excellent understanding of customer service software and call routing systems.
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