AI Voice Agent Script Consultant
Budget: $25 – $50 USD
Summary
We’re looking for a conversation designer or AI voice scripting expert to help refine and humanize the call flow of our AI-powered voice assistant.
-----This agent guides hourly workers through a brief pre-shift coaching call — helping them feel prepared, avoid no-shows, and confirm attendance. For now, the script is delivered via ElevenLabs (text-to-speech), and we used the models available there. The end product will be built into our app, so we're open to whatever model as long as it's economical
-----Goal:
- sounds human and natural
- acknowledges the input from user and directs the flow based on this
- actually coaches the users
------Problems:
- if i answer "i joined the company because i'm bored" it says "great!" and continues with the script without acknowledging the "wrong" answers and using them for coaching
- it's not persistent - e.g. it's supposed to make me make a plan of arrival, if i say "i don't know" it gives up too quickly
-----What we'll provide:
- we'll provide specific elements that should be included in the script with the logic (if X then Y)
- we'll provide the logic of the coaching flow (e.g. make the user understood, ask and reinforce user's motivation, help create arrival plan, ask to share it with supervisor etc)
- we'll list edge cases and send instructions on how the voice agent "should" react
- we'll send feedback on where the voice agent performs and doesn't perform well
-----Requirements:
- you have experience in in conversation design, voice UX, or AI voice agent scripting
-----Extra points for:
- Understanding of behavioral psychology or motivational interviewing is a big plus
- Prior experience designing flows for hourly or frontline workforce = phenomenal!
-----Deliverables:
Finalized, polished coaching script (in structured sections)
Recommendations for voice delivery, tone, and fallback paths
Optional: support with testing or feedback implementation
------To apply:
Briefly share an example of a script or conversational flow you’ve improved.
Mention which voice agent tools you’ve worked with.
Let us know your availability next week
We’re looking for a conversation designer or AI voice scripting expert to help refine and humanize the call flow of our AI-powered voice assistant.
-----This agent guides hourly workers through a brief pre-shift coaching call — helping them feel prepared, avoid no-shows, and confirm attendance. For now, the script is delivered via ElevenLabs (text-to-speech), and we used the models available there. The end product will be built into our app, so we're open to whatever model as long as it's economical
-----Goal:
- sounds human and natural
- acknowledges the input from user and directs the flow based on this
- actually coaches the users
------Problems:
- if i answer "i joined the company because i'm bored" it says "great!" and continues with the script without acknowledging the "wrong" answers and using them for coaching
- it's not persistent - e.g. it's supposed to make me make a plan of arrival, if i say "i don't know" it gives up too quickly
-----What we'll provide:
- we'll provide specific elements that should be included in the script with the logic (if X then Y)
- we'll provide the logic of the coaching flow (e.g. make the user understood, ask and reinforce user's motivation, help create arrival plan, ask to share it with supervisor etc)
- we'll list edge cases and send instructions on how the voice agent "should" react
- we'll send feedback on where the voice agent performs and doesn't perform well
-----Requirements:
- you have experience in in conversation design, voice UX, or AI voice agent scripting
-----Extra points for:
- Understanding of behavioral psychology or motivational interviewing is a big plus
- Prior experience designing flows for hourly or frontline workforce = phenomenal!
-----Deliverables:
Finalized, polished coaching script (in structured sections)
Recommendations for voice delivery, tone, and fallback paths
Optional: support with testing or feedback implementation
------To apply:
Briefly share an example of a script or conversational flow you’ve improved.
Mention which voice agent tools you’ve worked with.
Let us know your availability next week