E-commerce Virtual Assistant for Email Management
Budget: ₹12,500 – ₹37,500 INR
I'm looking for an experienced virtual assistant to handle the email correspondence for my E-commerce company, dibbawala.com. The role involves spending more than 4 hours a day on email management, addressing various types of emails.
Key Responsibilities:
- Responding to customer inquiries: You will be responsible for handling customer inquiries, ensuring timely and professional responses.
- Resolving customer complaints: As part of the role, you will need to address and resolve any complaints customers may have.
- Providing product information: You will also have to provide accurate and detailed information about our products.
Ideal Skills and Experience:
- Previous experience as a virtual assistant, particularly in an E-commerce setting, is beneficial.
- Excellent written communication skills to ensure professional and engaging email responses.
- Strong problem-solving abilities to address customer complaints effectively.
- Good organizational skills to manage different types of emails efficiently.
- Familiarity with E-commerce operations and customer service is a plus.
If you have the necessary skills and experience, I would love to hear from you.
Key Responsibilities:
- Responding to customer inquiries: You will be responsible for handling customer inquiries, ensuring timely and professional responses.
- Resolving customer complaints: As part of the role, you will need to address and resolve any complaints customers may have.
- Providing product information: You will also have to provide accurate and detailed information about our products.
Ideal Skills and Experience:
- Previous experience as a virtual assistant, particularly in an E-commerce setting, is beneficial.
- Excellent written communication skills to ensure professional and engaging email responses.
- Strong problem-solving abilities to address customer complaints effectively.
- Good organizational skills to manage different types of emails efficiently.
- Familiarity with E-commerce operations and customer service is a plus.
If you have the necessary skills and experience, I would love to hear from you.