Virtual Sales Assistant for World Changing Eco-Friendly Accessories Business
Budget: $15 – $25 CAD
Kooshoo means “feeling good.” The word hails from the rare language of Norf’k, a language indigenous to Norfolk Island, a 3x5 mile island in the South Pacific where the founders of our team is based. We are earth-conscious optimists that believe in the power of good business to make the world better. Every time we make a decision about our products we ask ourselves: "is this kooshoo?" And we are using the same ethos as we grow and incorporate exciting projects that demand a bigger team to keep up.
Enter (hopefully) you, our new Sales Assistant who will join us on this journey!
Purpose
To support the Global Sales Manager in growing the wholesale channel. Achieve sales targets by assisting with order fulfillment, lead generation and cold calling. In time, responsible for managing select independent accounts to ensure ongoing sales support and growth.
FUNCTIONAL ACCOUNTABILITIES
Order Fulfillment & invoicing (4-6 hours)
Importance: High
Assist with the processing and invoicing of wholesale orders through various platforms. Generate and send invoices to wholesale partners on terms and assist the Sales Manager with the tracking of invoices and payments.
Customer Acquisition (3-5 hours)
Importance: High
Build lead lists based on set criteria for wholesale markets. Cold email/call prospective leads and assist qualified leads in the onboarding process
Administrative Assistance to Sales Manager (1-2 hours)
Importance: Medium
Aid the Global Sales Manager with administrative tasks, including keeping line sheets updated with new products, updating order forms, and various upkeeping with KOOSHOO 3PLs.
Account Management (3-5 hours)
Importance: Medium
Work with KOOSHOO's independent partners to grow their business and KOOSHOO presence in store/online. Sales follow-up and retailer support to ensure sell-through success and drive reorder volume.
Reporting (1-2 hours)
Importance: Medium
Assist the Sales Manager with sales and inventory reporting. Must require an understanding of Excel/Google Sheets and attention to detail.
File Management (1-3 hours)
Importance: Medium
Create digital filing system for a team spread across the world. This will include building a plan, executing said plan and ensuring files are correctly tagged and titled so as to easily be searched.
REQUIRED SKILLS & TRAINING
3+ years experience in an executive assistant, or equivalent, role
Excellent written and verbal English
Ability to work New Zealand Standard Time hours
Strong and demonstrable experience using Google Sheets (or Excel) and Google Docs (or Word)
Comfort using cloud-based software like Slack, Asana, Airtable, etc, a bonus
Klaviyo or Mailchimp experience a plus
KEY COMPETENCIES
Communication
Speaks and writes clearly and articulately. Maintains this standard in all forms of written communication, including email.
Efficiency
Able to produce significant output with minimal wasted effort.
Attention to detail
Does not let important details slip through the cracks or derail a project.
Flexibility and adaptability
Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change.
Enthusiasm
Exhibits passion and excitement over work. Has a can-do attitude.
Honesty/Integrity
Does not cut corners ethically. Earns trust and maintains confidences. Does what is right, not just what is politically expedient. Speaks plainly and truthfully.
Organization and Planning
Plans, organizes, schedules and budgets in an efficient, productive manner. Focuses on key priorities.
CORE VALUES
Speak with Honesty and Compassion
Express Gratitude for Other's Contributions
Willing to learn, grow, and change
Do what you say and follow through
Do the right thing when no one is watching
Uplift the larger community
Live a life of health and wellbeing. Feel good; live kooshoo.
Enter (hopefully) you, our new Sales Assistant who will join us on this journey!
Purpose
To support the Global Sales Manager in growing the wholesale channel. Achieve sales targets by assisting with order fulfillment, lead generation and cold calling. In time, responsible for managing select independent accounts to ensure ongoing sales support and growth.
FUNCTIONAL ACCOUNTABILITIES
Order Fulfillment & invoicing (4-6 hours)
Importance: High
Assist with the processing and invoicing of wholesale orders through various platforms. Generate and send invoices to wholesale partners on terms and assist the Sales Manager with the tracking of invoices and payments.
Customer Acquisition (3-5 hours)
Importance: High
Build lead lists based on set criteria for wholesale markets. Cold email/call prospective leads and assist qualified leads in the onboarding process
Administrative Assistance to Sales Manager (1-2 hours)
Importance: Medium
Aid the Global Sales Manager with administrative tasks, including keeping line sheets updated with new products, updating order forms, and various upkeeping with KOOSHOO 3PLs.
Account Management (3-5 hours)
Importance: Medium
Work with KOOSHOO's independent partners to grow their business and KOOSHOO presence in store/online. Sales follow-up and retailer support to ensure sell-through success and drive reorder volume.
Reporting (1-2 hours)
Importance: Medium
Assist the Sales Manager with sales and inventory reporting. Must require an understanding of Excel/Google Sheets and attention to detail.
File Management (1-3 hours)
Importance: Medium
Create digital filing system for a team spread across the world. This will include building a plan, executing said plan and ensuring files are correctly tagged and titled so as to easily be searched.
REQUIRED SKILLS & TRAINING
3+ years experience in an executive assistant, or equivalent, role
Excellent written and verbal English
Ability to work New Zealand Standard Time hours
Strong and demonstrable experience using Google Sheets (or Excel) and Google Docs (or Word)
Comfort using cloud-based software like Slack, Asana, Airtable, etc, a bonus
Klaviyo or Mailchimp experience a plus
KEY COMPETENCIES
Communication
Speaks and writes clearly and articulately. Maintains this standard in all forms of written communication, including email.
Efficiency
Able to produce significant output with minimal wasted effort.
Attention to detail
Does not let important details slip through the cracks or derail a project.
Flexibility and adaptability
Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change.
Enthusiasm
Exhibits passion and excitement over work. Has a can-do attitude.
Honesty/Integrity
Does not cut corners ethically. Earns trust and maintains confidences. Does what is right, not just what is politically expedient. Speaks plainly and truthfully.
Organization and Planning
Plans, organizes, schedules and budgets in an efficient, productive manner. Focuses on key priorities.
CORE VALUES
Speak with Honesty and Compassion
Express Gratitude for Other's Contributions
Willing to learn, grow, and change
Do what you say and follow through
Do the right thing when no one is watching
Uplift the larger community
Live a life of health and wellbeing. Feel good; live kooshoo.