Virtual Assistant for Quality Control and Administrative Tasks
Budget: $9 – $10 CAD
I'm seeking a proactive Virtual Assistant to manage various tasks primarily focused on conducting Quality Control Calls.
Main Responsibilities:
- Conduct Quality Control Calls: Your primary duty will be to assess our service quality, gather customer feedback and manage any complaints that arise during the calls.
- Update Invoices in STORM: You will be responsible for ensuring our financial records are accurate and up-to-date.
- Schedule Services: Coordinating service appointments will also be part of your tasks.
- Verify Invoice Information: Checking the invoice information to ensure accuracy will be crucial.
Ideal Candidate:
- Fluent English: Communication is key in this role, we need someone who is proficient in English.
- Customer Service Experience: A background in customer service will be beneficial as you will be dealing with customers during the Quality Control Calls.
- Reliable Internet: Given the nature of the tasks, a stable and fast internet connection is a must.
Work Hours:
- Monday to Friday: 8-10 AM & 5-7 PM ET
- Saturday: 12-4 PM ET
Compensation:
- $10CAD/hr
Your ability to conduct calls, verify invoice information, and schedule services accurately will be crucial to our operations. Looking forward to your applications.
Main Responsibilities:
- Conduct Quality Control Calls: Your primary duty will be to assess our service quality, gather customer feedback and manage any complaints that arise during the calls.
- Update Invoices in STORM: You will be responsible for ensuring our financial records are accurate and up-to-date.
- Schedule Services: Coordinating service appointments will also be part of your tasks.
- Verify Invoice Information: Checking the invoice information to ensure accuracy will be crucial.
Ideal Candidate:
- Fluent English: Communication is key in this role, we need someone who is proficient in English.
- Customer Service Experience: A background in customer service will be beneficial as you will be dealing with customers during the Quality Control Calls.
- Reliable Internet: Given the nature of the tasks, a stable and fast internet connection is a must.
Work Hours:
- Monday to Friday: 8-10 AM & 5-7 PM ET
- Saturday: 12-4 PM ET
Compensation:
- $10CAD/hr
Your ability to conduct calls, verify invoice information, and schedule services accurately will be crucial to our operations. Looking forward to your applications.