Virtual Assistant for Call Forwarding & Customer Management

I'm in need of a highly organized and dependable virtual assistant to help me manage customer inquiries and call forwarding through a phone system.

Key Responsibilities:
- Handling customer inquiries, which involves:
- Answering frequently asked questions
- Escalating complex issues
- Providing product information
- Managing customer databases
- Processing sales orders

Ideal Skills and Experience:
- Prior experience as a virtual assistant is highly preferred.
- Exceptional organizational skills and attention to detail.
- Strong communication skills to handle customer inquiries.
- Proficiency in managing databases and processing sales orders.
- Experience with call forwarding through a phone system.
- Ability to escalate issues appropriately and provide accurate product information.