Virtual Assistant Sales Job Success Description
Budget: $250 – $750 USD
Virtual Assistant Sales Job Success Description
Outcome:
To grow the revenue of the clinic by maximising new patient numbers through lead conversions and ensuring all new and returning patients experience a WOW customer service.
Measurable Outcomes:
Performing your role while delivering our core values and belief systems
Conversion from lead calls of greater than 70%
Rescheduling of 80% + of potential drop offs
Conversion from incoming warm enquires of greater than 90%
Skills and Competencies Needed:
Be able to hold an empathetic conversation with a prospective patient in person and occasionally on the phone for up to 20 mins
Make all patients feel warmly welcome and remembered and enjoy interacting with you
Be able to answer all questions with authority asked by patients in such a way as to increase the chances of the patient booking and appropriate appointment and reaching their goal
An ability to learn the skills needed quickly
Efficiency in how tasks are performed
An ability to organize yourself and clinicians schedule in an efficient manner
Attention to detail
A dogged persistence & determination to see tasks through to their end.
An ability to be proactive when called for
Need to be adaptable or resourceful when things don’t go as expected
Computer literate and willingness to learn new skills IT based and otherwise.
Responsibilities:
Outcome:
To grow the revenue of the clinic by maximising new patient numbers through lead conversions and ensuring all new and returning patients experience a WOW customer service.
Measurable Outcomes:
Performing your role while delivering our core values and belief systems
Conversion from lead calls of greater than 70%
Rescheduling of 80% + of potential drop offs
Conversion from incoming warm enquires of greater than 90%
Skills and Competencies Needed:
Be able to hold an empathetic conversation with a prospective patient in person and occasionally on the phone for up to 20 mins
Make all patients feel warmly welcome and remembered and enjoy interacting with you
Be able to answer all questions with authority asked by patients in such a way as to increase the chances of the patient booking and appropriate appointment and reaching their goal
An ability to learn the skills needed quickly
Efficiency in how tasks are performed
An ability to organize yourself and clinicians schedule in an efficient manner
Attention to detail
A dogged persistence & determination to see tasks through to their end.
An ability to be proactive when called for
Need to be adaptable or resourceful when things don’t go as expected
Computer literate and willingness to learn new skills IT based and otherwise.
Responsibilities: