Virtual Assistant (Real Estate)
Budget: $750 – $1,500 USD
Refined Realty is a dedicated team of real estate professionals passionate about helping our clients bring their real estate vision to life! We manage a diverse portfolio of apartments, HOAs and self-storage facilities with a singular lens — provide superior services that drive high performance and consistent positive cash flow.
Our mission is ensuring Chicago area real estate investors have a responsive team supported by a robust technology suite that drives profitability through enhanced property performance
We are seeking a dynamic Virtual Administrative Assistant to provide crucial support in managing day-to-day operations for our residential real estate property management business. The ideal candidate will be organized, detail-oriented, a quick learning, who has the ability to work fast and possess excellent communication skills. As a Virtual Administrative Assistant, you will be responsible for streamlining administrative processes, managing communications, and ensuring the smooth functioning of property management operations. You will play a key role in enhancing overall efficiency.
Example Projects:
- Responding to resident maintenance issues for more details to dispatch our maintenance team, including following up with residents to ensure satisfactory completion of work
- Supporting the collection of past due rents and following up with residents
- Coordinating with residents and vendors for service and building matters
- Running reports and providing data entry and organization
- Providing complex administrative tasks such as facilitating government rental assistance programs with efficiency and professionalism
Key Skills:
Excellent organizational and multitasking abilities.
Strong written and verbal communication skills.
Proficient in virtual collaboration tools and platforms.
Attention to detail and accuracy in data entry.
Customer-focused mindset with problem-solving skills.
Required Skills:
Prior experience in administrative or customer support roles
Familiarity with real estate and property management
Proficient in using office software (e.g., , Zoho workspace, Microsoft Office, Google Workspace).
Ability to manage and prioritize tasks independently, while providing proactive updates and feedback
Preferred Skills:
Knowledge of property management systems
Experience in customer service and real estate industry
Familiarity with social media platforms for marketing purposes
Basic understanding of local regulations related to residential real estate rentals
Our mission is ensuring Chicago area real estate investors have a responsive team supported by a robust technology suite that drives profitability through enhanced property performance
We are seeking a dynamic Virtual Administrative Assistant to provide crucial support in managing day-to-day operations for our residential real estate property management business. The ideal candidate will be organized, detail-oriented, a quick learning, who has the ability to work fast and possess excellent communication skills. As a Virtual Administrative Assistant, you will be responsible for streamlining administrative processes, managing communications, and ensuring the smooth functioning of property management operations. You will play a key role in enhancing overall efficiency.
Example Projects:
- Responding to resident maintenance issues for more details to dispatch our maintenance team, including following up with residents to ensure satisfactory completion of work
- Supporting the collection of past due rents and following up with residents
- Coordinating with residents and vendors for service and building matters
- Running reports and providing data entry and organization
- Providing complex administrative tasks such as facilitating government rental assistance programs with efficiency and professionalism
Key Skills:
Excellent organizational and multitasking abilities.
Strong written and verbal communication skills.
Proficient in virtual collaboration tools and platforms.
Attention to detail and accuracy in data entry.
Customer-focused mindset with problem-solving skills.
Required Skills:
Prior experience in administrative or customer support roles
Familiarity with real estate and property management
Proficient in using office software (e.g., , Zoho workspace, Microsoft Office, Google Workspace).
Ability to manage and prioritize tasks independently, while providing proactive updates and feedback
Preferred Skills:
Knowledge of property management systems
Experience in customer service and real estate industry
Familiarity with social media platforms for marketing purposes
Basic understanding of local regulations related to residential real estate rentals