Virtual Assistant

We are searching for a Virtual Assistant to join and support our growing team to perform various administrative tasks, including answering emails, managing incoming and outgoing orders through Cin7 and Shopify. For this role, a strong Internet connection is required, along with experience using Cin7 and Shopify. Ultimately, you should be able to handle customer inquiries and deliver high-quality work under minimum supervision.

Responsibilities:
- Provide customer service as the first point of contact
- Manage incoming and outgoing daily orders
- Processing returns and exchanges through our online portal
- Help stores troubleshoot customer issues
- Shopify Fulfillment

Qualifications:
- Proven experience as a Virtual Assistant or relevant role
- Experience with Cin7, Shopify and Zendesk
- Fluent written English spelling and grammar
- Excellent email and instant messaging communication skills
- Excellent time management skills
- Solid organizational skills