Virtual Assistant
Budget: $750 – $1,500 USD
We are searching for Virtual Assistant to join and support our growing Travel Company provide assistant with sending follow-up questions to new clients interesting in booking travel with us and updating our client lead tracker with where the client is in the workflow. Following up with clients by email. You may be supporting more than one travel professional or a team.
Responsibilities:
- Reading vacation/trip inquiry forms and identifying where additional client clarification and details are needed
- Emailing the client to ask for additional information so we can provide an accurate quote
- Emailing client to ask them to book a phone consult with us
- Adding all client leads to a Google Sheet that lists the total # of leads and where they are in the workflow
- Adding client questions and details to the 'notes' section of our CRM (Travel Joy)
- Managing/filing/deleting messages in Outlook email inbox for new trip inquiries and filing emails inside client's folder
Responsibilities:
- Reading vacation/trip inquiry forms and identifying where additional client clarification and details are needed
- Emailing the client to ask for additional information so we can provide an accurate quote
- Emailing client to ask them to book a phone consult with us
- Adding all client leads to a Google Sheet that lists the total # of leads and where they are in the workflow
- Adding client questions and details to the 'notes' section of our CRM (Travel Joy)
- Managing/filing/deleting messages in Outlook email inbox for new trip inquiries and filing emails inside client's folder