Virtual Admin Assistant - ServiceM8 Email Management & Job Quoting
Budget: $15 – $25 AUD
We’re an established gutter cleaning company looking for a reliable, detail-oriented Virtual Assistant to help manage our **email inbox and quote preparation** for incoming enquiries.
This is a long-term opportunity for someone who’s confident in professional written English, comfortable working independently, and able to follow structured quoting systems.
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? Key Responsibilities:
- Respond to customer enquiries via email using pre-written templates
- Prepare and send quotes based on photos and property info provided
- Update and track customer details in **ServiceM8**
- Identify and flag complex jobs for review by our operations team
- Maintain professional, friendly communication in line with our brand
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? What We're Looking For:
- Excellent written English (near-native level preferred)
- Strong attention to detail and ability to follow set processes
- Previous experience in admin, quoting, or customer support
- Comfortable working with task management systems like ServiceM8 or CRMs
- Reliable internet and availability during **Adelaide (ACDT/AEST) business hours**
---
### ? **Hours & Pay:**
- Part-time to start (10–20 hours/week) with potential to grow to full time
- Hourly rate: **AUD $6–30/hour**, depending on experience
- Flexible hours within 7am–3pm Adelaide time
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? Bonus Points For:
- Experience quoting trades-based jobs (e.g. cleaning, roofing, etc.)
- Familiarity with Australian terminology or customer expectations
- Experience with ServiceM8 or similar apps
We’re a fast-moving, 5-star rated company and we love bringing on team members who are **proactive, thoughtful, and dependable**. If that sounds like you, we’d love to hear from you!
This is a long-term opportunity for someone who’s confident in professional written English, comfortable working independently, and able to follow structured quoting systems.
---
? Key Responsibilities:
- Respond to customer enquiries via email using pre-written templates
- Prepare and send quotes based on photos and property info provided
- Update and track customer details in **ServiceM8**
- Identify and flag complex jobs for review by our operations team
- Maintain professional, friendly communication in line with our brand
---
? What We're Looking For:
- Excellent written English (near-native level preferred)
- Strong attention to detail and ability to follow set processes
- Previous experience in admin, quoting, or customer support
- Comfortable working with task management systems like ServiceM8 or CRMs
- Reliable internet and availability during **Adelaide (ACDT/AEST) business hours**
---
### ? **Hours & Pay:**
- Part-time to start (10–20 hours/week) with potential to grow to full time
- Hourly rate: **AUD $6–30/hour**, depending on experience
- Flexible hours within 7am–3pm Adelaide time
---
? Bonus Points For:
- Experience quoting trades-based jobs (e.g. cleaning, roofing, etc.)
- Familiarity with Australian terminology or customer expectations
- Experience with ServiceM8 or similar apps
We’re a fast-moving, 5-star rated company and we love bringing on team members who are **proactive, thoughtful, and dependable**. If that sounds like you, we’d love to hear from you!