Spanish-Speaking Virtual Assistant Needed

I am looking for a virtual assistant with fluency in Spanish to help me manage customer inquiries, schedule appointments, and resolve complaints.

Key Responsibilities:
- Respond to customer inquiries promptly and professionally
- Organize and schedule appointments
- Handle customer complaints and ensure their resolution

The ideal candidate must be proficient in the use of CRM software. Prior experience in customer service roles is a must. The candidate will be communicating with Spanish-speaking staff, so fluency in Spanish is required. Note that this role does not include marketing or sales tasks. Expertise in customer service is paramount.