Short term rental management

*Guest Management
-Communicate in English or Spanish
- Instant communication with guests via Airbnb messenger, chat or email in a friendly and efficient manner
- Responding to guest inquires
- Handling instant bookings
- Dealing with emergencies and Airbnb Resolution Center
- Managing listing calendars and availability
- Phone & email management
- Screen Potential Guests and make bookings
-Verify guests have checkin in
-Pricing research
- Coordinating technical issues with maintenance team (text messages, emails, and calls)
- Coordinating cleanings with your housekeeping team (text messages, emails, and calls)
- Schedule Cleanings with the Housekeepers

Main Resource Characteristics
*Speak English and Spanish
*access to reliable Wifi
*24/7 availability must be able to respond to inquiries in 15 minutes and guest messages in 30 min.
*Ability to work US EST hours
*Friendly and customer oriented