Service Coordinator / virtual assistant/ admin support
Budget: $2 – $8 AUD
We are an Australian company providing aged care services.
We are seeking an individual to assist us with Service Coordination.
Key traits:
- Excellent, clear English
- Patient and empathetic
- Comfortable speaking to people
- Can work during Australian hours (8am AEST – 6pm AEST)
- Proficient in using CRM systems (we have a custom system which we will teach you how to use) and IT systems
- Good negotiation skills
- Adaptable
- Available to work 20+ hours per week.
Tasks:
- Answering calls
- Providing information to customers
- Doing monthly follow up calls with customers to ensure services we are providing is adequate
- Fiinding/calling up subcontractors
- Using platforms to advertise for new subcontractors
- Negotiating with subcontractors
- Managing our Service mailbox
- Preparing contracts and other documents
- Managing appointments with clients
- Negotiating with care managers for new jobs.
- Advising care maangers of variations to services for customers.
We are seeking an individual to assist us with Service Coordination.
Key traits:
- Excellent, clear English
- Patient and empathetic
- Comfortable speaking to people
- Can work during Australian hours (8am AEST – 6pm AEST)
- Proficient in using CRM systems (we have a custom system which we will teach you how to use) and IT systems
- Good negotiation skills
- Adaptable
- Available to work 20+ hours per week.
Tasks:
- Answering calls
- Providing information to customers
- Doing monthly follow up calls with customers to ensure services we are providing is adequate
- Fiinding/calling up subcontractors
- Using platforms to advertise for new subcontractors
- Negotiating with subcontractors
- Managing our Service mailbox
- Preparing contracts and other documents
- Managing appointments with clients
- Negotiating with care managers for new jobs.
- Advising care maangers of variations to services for customers.