Remote bilingual community moderator & virtual assistant

Who said you couldn’t earn a living while traveling the world? As a fast-growing online travel media, we are looking for a travel enthusiast to act as our remote bilingual community moderator & virtual assistant.

You like to learn new things, love helping others, love social media, are able to interpret and follow instructions? You’re eager to be at the forefront of all that’s happening in the world of social media and travel? This is for you!

As a member of our team, you’ll have to be able to follow simple instructions, show initiative and be entrepreneurial. You’ll work under very limited supervision, but we still expect to see great results!

The perfect person for this role is someone who loves to learn, loves interacting with people, and loves having a variety of different tasks.

Position at a glance:
-Location: Remote
-Languages: French & English
-Hours: Mostly flexible. Minimum 10-20 hours per week (with potential to scale to full-time)
-Salary: US$8 - US$12 / hour depending on experience and tasks
-Length: 1 month initial contract (can be renewed if satisfactory; this is a permanent need)

Responsibilities:
--Community management
-Monitor & reply to every comment on those Facebook posts
-Monitor & reply to every message in the Facebook pages inbox
-Monitor & reply to every message on Instagram
-Monitor, filter, and reply to emails
-Moderate future Facebook groups
-Maintain our FAQs

--Social Media
-Create, track & send Flytrippers newsletters
-Create, track & publish content posts on all Facebook pages
-Create, track & publish daily Facebook posts for flight deals on individual city pages
-Track performance and report outstanding performing post weekly
-Suggest new types of content and growth tactics based on results
-One post per day on Pinterest
-One post per day on Twitter with hashtags
-One post per day on Instagram Stories with swipe-up
-One post per day on Facebook Stories
-One post per week on LinkedIn

--Administrative
-Help the team with various simple tasks that need attention
-Complete some various online research & data entry projects
-Basic edits and formatting of documents, images, and videos

Requirements:
-Bilingual (English/French)
-You must know how to read instructions and how to Google what you don’t know

Nice to have (not required):
-Graphic design skills

About Flytrippers:
We are an online travel media that specializes in publishing limited-time flight deals as well as travel content. We are a fast-growing company and are the market leaders in our home province of Québec. With your help, we will become North America’s leading online travel media.

To apply, please reply with the following before as soon as possible:
-Answer the following 5 questions:
1. Can you answer followers questions in French and in English?
2. Use your googling skills to answer this to the best of your ability: "Salut, je me demandais si vous saviez si un non-vacciné peut prendre un avion pour quitter le pays? J'ai l'impression que non" (Context, this is a Canadian user wanting to leave Canada)
3. Use your googling skills to answer this to the best of your ability: "Bonjour avec toutes les mesures qui changent souvent je voudrais savoir si ca prend encore un test covid negatif si je prend un vol de Quebec pour la Floride?"
4. Use your googling skills to answer this to the best of your ability: "Do you know if children 12 and under need to test to come back to Canada from Punta Cana? I'm confused by the rules."
5. Describe your recent experience with similar projects
-Cover letter explaining why this is a great job for you and how you plan to execute it (make it good, we read this second after the questions to filter resumes)
-Resume