Remote Night Shift Hotel Receptionist

Job ID: 38721666

Budget: $250 – $750 USD

Job Title: Remote Virtual Hotel Receptionist

Job Description: We are seeking a remote virtual receptionist to assist hotel guests with check-in, check-out, and other front desk tasks through voice or video communication via phone or computer.

Responsibilities:

1.Assist Guests with Check-In, Check-Out, and others:
Use voice or video communication to guide guests through the check-in, check-out, or renewal processes.

2.Guide Guests with Self-Check-In Machines:
Help guests use the hotel’s self-service check-in machine located at the front desk.

3.Remote Assistance:
If guests encounter difficulties operating the machine, you can remotely control the self-check-in machine via our remote software to assist with the process.

4.Answer Hotel-Related Inquiries:
Address guest inquiries related to the hotel or assist with any issues that may arise during their stay.

Work Schedule:

Time Zone: UTC-7 (Arizona Time)
Shift Options: Choose from 6-hour, 8-hour, or 10-hour shifts.
Hours: Between 23:00 PM and 09:00 AM (night shift).

Workload: Since this is a night shift during a period of low guest traffic, you may only need to assist a few guests during your shift, and the total interaction time is typically under 30 minutes. When there are no guests, you are free to attend to your personal tasks.

Language:Speaking English or English+Spanish

Training: We will provide training on guest assistance and the use of our software, which is simple and easy to learn.
Related categories: Customer Support Virtual Assistant