Property Manager

Job ID: 39013633

Budget: £1,500 – £3,000 GBP

Job Title: Customer Support Representative - Property Management
Position Type: Full-Time / Part-Time (£1100-£2200 per month)
Work mode: Remote
Candidates location- Europe, North America (U.S. or Canada), or South America (Argentina, Colombia, Paraguay, Uruguay, or Mexico).

Objective:
One of our client is seeking a dedicated Property Managers (Customer Support) to assist in the onboarding and management of properties listed on Booking.com and Airbnb. The ideal candidate will focus on efficient property setup, account management, and delivering seamless customer service to ensure smooth operations and enhance guest experiences.

Key Responsibilities -
Assist in downloading and installing the Airbnb app on mobile devices for property management.
Retrieve essential property details from provided documentation and download property images from designated sources.
Guide users through the registration process on Airbnb, including account verification via Google or phone number.
Support the creation and publication of property listings on Airbnb, ensuring compliance with platform guidelines.
Enable booking approval settings to manage reservation requests effectively.
Handle property inquiries and bookings, ensuring timely and professional responses to potential guests.
Update availability and manage reservations across the Airbnb platform.
Forwarding Guest Information
Collect and organize guest reservation details (name, email, phone number, booking period, payment info) and forward them in PDF format to the company.
Complete all tasks related to property registration and publication within a 48-hour timeframe.
Ensure the property listing link is sent to the company for verification upon completion.

Qualifications:- Willingness to work as customer support or property manager. Strong communication skills, both written and verbal.
Proficiency in using mobile applications and online platforms, particularly Airbnb and Booking.com.
Ability to manage multiple tasks efficiently and meet deadline.
Related categories: Customer Support Virtual Assistant