Property Management Assistant
Budget: $2 – $8 USD
About Us
Our company is an AI-driven temporary-housing startup on a mission to place families and professionals in reliable, comfortable homes—fast.
We manage a growing portfolio of furnished properties nationwide, partner with relocation and corporate housing firms, and pride ourselves on white-glove customer care.
As a lean, ambitious team, we value initiative, clear communication, and a bias for action.
Why This Role Matters
We’re scaling quickly and need a proactive, detail-obsessed virtual assistant who can keep day-to-day operations running smoothly while spotting opportunities to improve them. You’ll become the right hand to our leadership team—owning property-management tasks, digging into probelms, and delighting customers with prompt, thoughtful responses. For the right person, this is a springboard into a long-term operations or account-management career as the company grows.
What You’ll Do
Property Management Support
-Monitor guest inquiries and maintenance issues on Airbnb, VRBO, and Furnished Finder; coordinate with vendors and owners to resolve problems quickly.
-Update property details, pricing, and availability calendars; ensure listings stay accurate and compelling.
-Track lease dates, renewals, and move-in/move-out checklists inside Monday.com and property management system.
Customer Communications
-Draft friendly, professional messages to guests, relocation partners, and landlords.
-Create simple knowledge-base articles or FAQs to reduce repeat questions.
-Escalate complex issues with clear context and recommended next steps.
Process Optimization
-Spot gaps in our workflows and suggest automations or SOP improvements.
-Maintain data hygiene across Monday.com, Google Workspace, and Slack.
Must-Have Qualifications
-1-3 years in virtual assistance or operations.
-Proven ability to juggle multiple tasks without missing details.
-Excellent written English; you can switch between warm guest messaging and concise internal notes.
-Comfortable with Google Workspace, spreadsheets, and at least one project-management platform (Monday.com, Asana, Trello, etc.).
-Self-starter who asks clarifying questions, suggests solutions, and follows through.
Nice-to-Have
-Experience with Airbnb, VRBO, Furnished Finder, or corporate / temporary housing placements.
-Canva or basic design skills to polish listing photos and documents.
Our company is an AI-driven temporary-housing startup on a mission to place families and professionals in reliable, comfortable homes—fast.
We manage a growing portfolio of furnished properties nationwide, partner with relocation and corporate housing firms, and pride ourselves on white-glove customer care.
As a lean, ambitious team, we value initiative, clear communication, and a bias for action.
Why This Role Matters
We’re scaling quickly and need a proactive, detail-obsessed virtual assistant who can keep day-to-day operations running smoothly while spotting opportunities to improve them. You’ll become the right hand to our leadership team—owning property-management tasks, digging into probelms, and delighting customers with prompt, thoughtful responses. For the right person, this is a springboard into a long-term operations or account-management career as the company grows.
What You’ll Do
Property Management Support
-Monitor guest inquiries and maintenance issues on Airbnb, VRBO, and Furnished Finder; coordinate with vendors and owners to resolve problems quickly.
-Update property details, pricing, and availability calendars; ensure listings stay accurate and compelling.
-Track lease dates, renewals, and move-in/move-out checklists inside Monday.com and property management system.
Customer Communications
-Draft friendly, professional messages to guests, relocation partners, and landlords.
-Create simple knowledge-base articles or FAQs to reduce repeat questions.
-Escalate complex issues with clear context and recommended next steps.
Process Optimization
-Spot gaps in our workflows and suggest automations or SOP improvements.
-Maintain data hygiene across Monday.com, Google Workspace, and Slack.
Must-Have Qualifications
-1-3 years in virtual assistance or operations.
-Proven ability to juggle multiple tasks without missing details.
-Excellent written English; you can switch between warm guest messaging and concise internal notes.
-Comfortable with Google Workspace, spreadsheets, and at least one project-management platform (Monday.com, Asana, Trello, etc.).
-Self-starter who asks clarifying questions, suggests solutions, and follows through.
Nice-to-Have
-Experience with Airbnb, VRBO, Furnished Finder, or corporate / temporary housing placements.
-Canva or basic design skills to polish listing photos and documents.