Proficient Virtual Assistant Needed

Description:

We are a reputable psychiatry practice based in Lucknow, India, expanding our services to a new location. We are looking for a skilled and professional freelancer to assist us in reaching out to our existing patient base and informing them about our new location for OPD visits.

Responsibilities:

Individual Patient Calls:
Make individual phone calls to each patient on our list.
Provide information about our new location and encourage them to schedule an OPD visit.

SMS and WhatsApp Messaging:
Send SMS and WhatsApp messages to all patients with a concise and informative message about the new location.

Appointment Scheduling Assistance:
Assist patients in scheduling appointments and address any inquiries they may have.

Communication Management:
Maintain a professional and courteous communication approach with patients.
Ensure compliance with privacy regulations and confidentiality standards.

Requirements:

Proven experience in telemarketing, virtual assistance, or similar roles.
Excellent communication skills in both Hindi and awadhi language (near lucknow)
Familiarity with healthcare industry communication standards.
Ability to handle sensitive patient information with confidentiality.
Access to a reliable phone and internet connection.

How to Apply:

Please submit your proposal outlining your relevant experience, approach to patient communication, and your availability for this project. Include any relevant references or examples of similar projects you have successfully completed.

Budget:

Specify your hourly rate or project-based fee. The budget is negotiable based on the scope of work and expertise.

We look forward to welcoming a dedicated freelancer to our team for this essential outreach project.