Part Time Payroll Dispatcher
Budget: $25 – $50 USD
Come work for the largest equipment dealer in America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award winning team!
We provide our employees with the following tools and resources to be successful:
Training
Outstanding benefits package (BCBS PPO, Delta Dental and EyeMed Vision, plus much more!)
Competitive wages
Paid time off
10 paid holidays
Work schedule: M-F, day shift
Responsibilities:
Dispatch Check Payment
Take, record and prioritize customer calls for service requests
Compile and complete customer summary invoicing
Organize and file paperwork for the department
Maintain Technician time log
Answering internal and customer service calls
Weekly payroll time card entry
Opening and closing work orders, including accurately recording story lines into each order
Invoicing & accounts receivables assistance
PM running & monitoring throughout the month
PM tracking reports & audit completed work for weekly meeting
PM scheduling for technicians
Work in process (WIP) assistance to dispatch proper technician (closest technician with correct skill set) to our customers
Fleet service call monitoring & assignment
Fleetmatics monitoring to ensure technicians are on time at field accounts
Responsible for various reports (PM's completed, overtime, non-productive clocking, first start tracking, tracker audits)
Incorporate Alta's Guiding Principles into daily activities
Performs other duties as assigned
Qualifications:
Desired Skills and Qualifications:
Previous dispatching, warranty administrative or payroll experience is highly preferred
A strong technical knowledge base is desired to answer technician questions
Must have strong computer skills and working knowledge of Microsoft Word, Excel and Outlook. Previous ERP experience is a plus.
Possess excellent verbal and written communication skills
Excellent time management skills and the ability to communicate with all levels of coworkers, as well as customers.
We provide our employees with the following tools and resources to be successful:
Training
Outstanding benefits package (BCBS PPO, Delta Dental and EyeMed Vision, plus much more!)
Competitive wages
Paid time off
10 paid holidays
Work schedule: M-F, day shift
Responsibilities:
Dispatch Check Payment
Take, record and prioritize customer calls for service requests
Compile and complete customer summary invoicing
Organize and file paperwork for the department
Maintain Technician time log
Answering internal and customer service calls
Weekly payroll time card entry
Opening and closing work orders, including accurately recording story lines into each order
Invoicing & accounts receivables assistance
PM running & monitoring throughout the month
PM tracking reports & audit completed work for weekly meeting
PM scheduling for technicians
Work in process (WIP) assistance to dispatch proper technician (closest technician with correct skill set) to our customers
Fleet service call monitoring & assignment
Fleetmatics monitoring to ensure technicians are on time at field accounts
Responsible for various reports (PM's completed, overtime, non-productive clocking, first start tracking, tracker audits)
Incorporate Alta's Guiding Principles into daily activities
Performs other duties as assigned
Qualifications:
Desired Skills and Qualifications:
Previous dispatching, warranty administrative or payroll experience is highly preferred
A strong technical knowledge base is desired to answer technician questions
Must have strong computer skills and working knowledge of Microsoft Word, Excel and Outlook. Previous ERP experience is a plus.
Possess excellent verbal and written communication skills
Excellent time management skills and the ability to communicate with all levels of coworkers, as well as customers.