Operations & Outreach Assistant (Remote)
Budget: $30 – $250 USD
Title: Outreach + Client Operations Assistant (Remote | Flexible)
Overview
I’m looking for one person to help validate and operate an early-stage premium consumer service.
Phase 1:
Help identify and contact potential users and bring in the first paying client.
Phase 2:
Once a client joins, shift from outreach into client operations and help deliver the service while helping document and improve the process.
This is an early-stage role with room to grow as systems are built.
Responsibilities
Phase 1 — Outreach
* Find people that fit target customer criteria
* Send approved outreach messages
* Track responses and interest
* Organize leads and status updates
* Hand off qualified conversations
Phase 2 — Client Operations
* Review client preferences and onboarding information
* Execute repeatable workflows
* Organize communication logs and notes
* Prepare summaries and recommendations
* Maintain dashboards and task tracking
* Help improve SOPs and workflows
Requirements
* Strong written English
* Organized and detail-oriented
* Comfortable learning new tools
* Comfortable managing multiple moving parts
* Experience with outreach, virtual assistance, operations, customer success, recruiting, scheduling, or project coordination preferred
* Reliable internet and communication
Hours
Flexible.
Starts part-time.
Compensation
Initial phase:
Fixed project payment for outreach and setup.
Growth phase:
Monthly compensation based on workload and responsibilities.
Application Questions
1. Have you done outreach or lead generation before?
2. Have you managed clients or operations before?
3. How do you stay organized?
4. What tools have you used?
5. What timezone are you in?
6. What monthly compensation would you expect?
7. If given a process, could you document and improve it?
Success Goal
Goal #1:
Help acquire the first paying user.
Goal #2:
Help fulfill and improve the process so it can scale.
Overview
I’m looking for one person to help validate and operate an early-stage premium consumer service.
Phase 1:
Help identify and contact potential users and bring in the first paying client.
Phase 2:
Once a client joins, shift from outreach into client operations and help deliver the service while helping document and improve the process.
This is an early-stage role with room to grow as systems are built.
Responsibilities
Phase 1 — Outreach
* Find people that fit target customer criteria
* Send approved outreach messages
* Track responses and interest
* Organize leads and status updates
* Hand off qualified conversations
Phase 2 — Client Operations
* Review client preferences and onboarding information
* Execute repeatable workflows
* Organize communication logs and notes
* Prepare summaries and recommendations
* Maintain dashboards and task tracking
* Help improve SOPs and workflows
Requirements
* Strong written English
* Organized and detail-oriented
* Comfortable learning new tools
* Comfortable managing multiple moving parts
* Experience with outreach, virtual assistance, operations, customer success, recruiting, scheduling, or project coordination preferred
* Reliable internet and communication
Hours
Flexible.
Starts part-time.
Compensation
Initial phase:
Fixed project payment for outreach and setup.
Growth phase:
Monthly compensation based on workload and responsibilities.
Application Questions
1. Have you done outreach or lead generation before?
2. Have you managed clients or operations before?
3. How do you stay organized?
4. What tools have you used?
5. What timezone are you in?
6. What monthly compensation would you expect?
7. If given a process, could you document and improve it?
Success Goal
Goal #1:
Help acquire the first paying user.
Goal #2:
Help fulfill and improve the process so it can scale.