US Medical VA for Jane

I run an IV therapy and aesthetics practice offering IV Therapy, NAD, Botox, fillers, facials, and related services, and I’m looking for a U-S-based virtual assistant who already knows the Jane practice-management platform inside out.

Your day-to-day focus will be on two core areas:

1) Appointment Scheduling
• Handle all booking and rescheduling requests that come in by phone, text, or email.
• Send timely reminders to reduce no-shows.
• Coordinate openings and room assignments with the clinical staff so IV therapy chairs and treatment rooms are always ready.

2) Patient Follow-Up
• Check in with post-treatment clients to track results and answer basic questions about IV protocols and aesthetic procedures.
• Flag any clinical concerns for the nurse injector or esthetician right away.

Because IV therapy and aesthetics are equally critical to my business (we are cash based business only), I need someone who can speak confidently about both—whether it’s explaining hydration drip add-ons or clarifying pre- and post-care for a neurotoxin session.

You’ll work inside Jane app every shift, so existing proficiency is a must. Familiarity with HIPAA-compliant communication tools and a professional, friendly phone manner will set you apart.

If you’re organized, comfortable juggling a full schedule, and ready to be the calm, informed voice our patients trust, I’d love to hear how you can help keep our calendar—and our clients—running smoothly.