Laptop Repair Business Virtual Assistant

Job ID: 38105308

Budget: $2 – $8 AUD

I'm in need of a detail-oriented and communicative Virtual Assistant to manage key elements of my laptop repair business. This would be a position that would require 4-8 hours per day, depending on the availability of the individual

Key Responsibilities:
- Book keeping, reconcilliation of payments & invoices
- Assisting with keeping track of repairs using Zoho Desk
- Handle customer support inquiries via Email, Phone, and Live chat
--Respond directly to basic queries
--Forward on relevant information to our local staff
- Execute order management tasks

The ideal candidate should have:
- Excellent written and verbal communication skills
- Data management and excel skills are critical
- Ability to manage multiple tasks simultaneously
- Familiarity with various customer support and order management tools
- Available for 4-8 hours per day.
- Experience with Zoho one
- Understanding of laptop parts or experience in the laptop repair industry

Please quote your hourly rate.
Related categories: Data Entry Excel Virtual Assistant Bookkeeping