INCOMING PHONE CALL & V.A SUPPORT FOR APOSTILLE AND NOTARY PUBLIC COMPANY

Job ID: 32602571

Budget: $2 – $8 USD

Hello, We are a business that provides mostly APOSTILLE and some NOTARY REPLUBIC services. We are looking for a Virtual Assistant to support our incoming phone calls. Monday-Friday. ( WE PROVIDE MOSTLY APOSTILLE SERVICES ONLY, AND JUST EMERGENCY NOTARY SERVICES)

WE ARE LOOKING FOR CANDIDATES EXPERIENCED IN V.A. PHONE SUPPORT IN THE APOSTILLE OR NOTARY REPUBLIC AREA!

PLEASE BE ADVISED WE NEED SOMEONE EXPERIENCED IN THESE AREAS OR AT LEAST HAVING WORKING KNOWLEDGE OF APOSTILLE/NOTARY SERVICES AND WILLING TO LEARN WITH PROVIDED DOCUMENTS FOR TRAINING. NOTARY AND APOSTILLE SERVICES DEAL WITH THE LEGALIZATION OF DOCUMENTS TO BE USED OVERSEAS AND REQUIRE ATTENTION TO DETAIL AND CORRECT STATE AND COUNTRY PRACTICES!

Please do not apply if you have no knowledge or experience in these areas.

Duties:
1. Answering incoming calls to assist customers to verify if their documents can be APOTILLIZED OR NOTARIZED.
2. Proving answers to Apostille, Authentification or Notary Public service questions
3. Providing general price quotes
4. Providing OUTSTANDING general customer service by phone and follow-up by email if needed

Qualifications:
1. Experience providing support services in APOSTILLE OR NOTARY PUBLIC
2. Experience in a call center taking incoming calls
3. Hard worker, strong work history. Looking for long-term work.
4. SPEAK, UNDERSTANDS AND WRITE ENGLISH PROFECIENTLY
5. SPEAK ENGLISH WITH NO OR LITTLE ACCENT

How to Apply:
1. Send over resume outlining virtual assistant, phone support experience, education and career goals
2. PROVIDE AN OVERVIEW OF YOUR APOSTILLE OR NOTARY PUBLIC EXPERIENCE
3. PROVIDE THE DEFINITION OF APOSTILLE AND THE DEFINITION OF NOTARY
4. Why do people need APOSTILLE SERVICES?
5. Why do people need NOTARY SERVICES?
6. What is the difference between Apostilled and notarized?
7. What's the difference between an APOSTILLE and LEGALIZATION?
8. What is the main difference in the Apostille/Legalise process for Hauge countries versus non-Hague countries?
9. Provide 3 examples of a vital record
10.Can you notarize a vital record?
11.Can you Apostille a vital record?
12. Provide your Skype ID

13. PROVIDE A VOICE NOTE/RECORDING ANSWERING THE FOLLOWING MOCK CUSTOMER QUESTION:
CUSTOMER A- "I need an Apostille for my US birth certificate. Can USA birth certificates be Apostilled? Can you provide an Apostille for this? Why or why not?

14. PROVIDE A VOICE NOTE/RECORDING ANSWERING THE FOLLOWING MOCK CUSTOMER QUESTION:
CUSTOMER B-. It's an emergency. Can you notarize my marriage certificate? Why or why not?

15. Provide your favorite color
16. Provide your agreement to the pay rate of $2.00 USD per hour

ANY APPLICATIONS WITHOUT ALL THE INFORMATION REQUESTED ABOVE WILL NOT BE CONSIDERED.

Thanks, I look forward to hearing from you!