Home Care VA Staffing Specialist

I run a growing home-care agency and need a full-time virtual assistant who can keep our staffing engine running smoothly. Your top priority will be staffing and scheduling: matching caregivers to open shifts, tracking authorizations, and making sure every client has the coverage they need.

HHAEXCHANGE is the heart of our operation, so you must already be comfortable navigating its dashboards, entering visit notes, updating caregiver availability, and pulling the reports I rely on each day. You will also toggle between MYCNAJOB and INDEED to source additional talent when our roster is tight, then follow through with phone screens and onboarding.

Beyond the schedule, I’ll lean on you to answer incoming calls, manage basic billing and insurance tasks, and prepare claim submissions or appeals in CAREBRIDGE. Accuracy here is vital—we measure success by clean claims and minimum resubmits.

Key details:
• Full-time, long-term role managing primarily full-time caregiver staff
• Core tools: HHAEXCHANGE (must-have), MYCNAJOB, INDEED, and CAREBRIDGE
• Daily responsibilities: build and maintain schedules, coordinate caregiver availability, field calls, submit or appeal claims, and keep meticulous digital records
• Goal: ensure seamless coverage, accelerate compliant billing, and ultimately help us scale without sacrificing care quality

If you bring proven HHAEXCHANGE fluency and a knack for high-volume scheduling, I’m ready to get you onboarded this week.