Freelance Virtual Assistant 2

Project Title: Freelance Virtual Assistant 2

I am looking for a freelance virtual assistant to provide customer support and handle both inbound and outbound calls for my business.

Tasks:
- Answering customer inquiries and providing support via phone and email
- Making outbound calls to potential clients for sales purposes
- Assisting with order processing and tracking
- Managing customer complaints and resolving issues in a timely manner

Ideal Skills and Experience:
- Excellent communication skills, both verbal and written
- Previous experience in customer support or call center roles
- Ability to handle high call volumes and work under pressure
- Strong problem-solving skills and ability to think on your feet
- Proficient in using customer support software and CRM systems
- Detail-oriented and organized
- Ability to work independently and meet deadlines

Hours per Week: Less than 10 hours

If you have the skills and experience mentioned above and are available for less than 10 hours per week, please submit your proposal.