Female EdTech Admin Virtual Assistant
Budget: ₹100 – ₹400 INR
We manage an online learning platform and need dependable remote support to keep communication flowing smoothly. Your day-to-day focus will be handling calls and replying to emails from students, parents, and partner institutions, then offering thoughtful academic, career, and personal counseling whenever queries move beyond basic information.
Expect to log each call, clear the inbox to zero, and document every counseling interaction so we maintain a transparent record for follow-ups. Familiarity with Google Workspace, Zoom, and any lightweight CRM will help you settle in quickly; if you already use similar tools, that works too.
To make sure we stay on track, I’ll review a short activity report at the end of each shift—call summaries, unresolved issues, and counselling notes. If that routine sounds comfortable and you enjoy guiding learners as much as keeping an inbox tidy, I look forward to working together.
Expect to log each call, clear the inbox to zero, and document every counseling interaction so we maintain a transparent record for follow-ups. Familiarity with Google Workspace, Zoom, and any lightweight CRM will help you settle in quickly; if you already use similar tools, that works too.
To make sure we stay on track, I’ll review a short activity report at the end of each shift—call summaries, unresolved issues, and counselling notes. If that routine sounds comfortable and you enjoy guiding learners as much as keeping an inbox tidy, I look forward to working together.