Email/Whatsapp Customer Support for Saas Product. Long Term. 5 star Feedback Open

I am seeking a Virtual Assistant to handle the following tasks for my SaaS (Software as a Service) business: Respond to customer inquiries via email and WhatsApp based on our Standard Operating Procedure (SOP). Expect around 4-5 inquiries per day max, (Total, via Whatsapp and Email) Monday to Saturday. You will need to check for inquiries in the morning, afternoon, and evening. Mandatory Requirements: - Proficiency in Hindi language, (Very Important to know Hindi to communicate with us and some of our customers) - Indian Only (As some customers are from India), Please apply only if you are Indian. (Very Important) - 5 to 40 reviews with a rating of 4.0 stars or higher (Very Important) - Fulltime Independent freelancers only (Very Important) - Excellent communication skills and technical aptitude - Prior experience in customer support is a plus - Available immediately and ready to start Work Details: - Compensation: $160/month, plus a $25 bonus for prompt communication with customers - Potential for additional work based on the quality of your results and communication - This is a long-term, recurring project that can help build your portfolio I am a 5-star rated client from previous freelancers, you will have a positive working experience with me. Please share details about a similar project you have completed in the past.