Email/Whatsapp Customer Support for Saas Product. Long Term. 5 star Feedback
Budget: ₹12,500 – ₹37,500 INR
I am seeking a Virtual Assistant to handle the following tasks for my SaaS (Software as a Service) business:
Respond to customer inquiries via email and WhatsApp based on our Standard Operating Procedure (SOP). Expect around 4-5 inquiries per day max, (Total, via Whatsapp and Email) Monday to Saturday. You will need to check for inquiries in the morning, afternoon, and evening.
Mandatory Requirements:
- Proficiency in Hindi language, (Very Important to know Hindi to communicate with us and some of our customers)
- Indian Only (As some customers are from India), Please apply only if you are Indian. (Very Important)
- 5 to 40 reviews with a rating of 4.0 stars or higher (Very Important)
- Fulltime Independent freelancers only (Very Important)
- Excellent communication skills and technical aptitude
- Prior experience in customer support is a plus
- Available immediately and ready to start
Work Details:
- Compensation: $160/month, plus a $25 bonus for prompt communication with customers
- Potential for additional work based on the quality of your results and communication
- This is a long-term, recurring project that can help build your portfolio
I am a 5-star rated client from previous freelancers, you will have a positive working experience with me.
Please share details about a similar project you have completed in the past.
Respond to customer inquiries via email and WhatsApp based on our Standard Operating Procedure (SOP). Expect around 4-5 inquiries per day max, (Total, via Whatsapp and Email) Monday to Saturday. You will need to check for inquiries in the morning, afternoon, and evening.
Mandatory Requirements:
- Proficiency in Hindi language, (Very Important to know Hindi to communicate with us and some of our customers)
- Indian Only (As some customers are from India), Please apply only if you are Indian. (Very Important)
- 5 to 40 reviews with a rating of 4.0 stars or higher (Very Important)
- Fulltime Independent freelancers only (Very Important)
- Excellent communication skills and technical aptitude
- Prior experience in customer support is a plus
- Available immediately and ready to start
Work Details:
- Compensation: $160/month, plus a $25 bonus for prompt communication with customers
- Potential for additional work based on the quality of your results and communication
- This is a long-term, recurring project that can help build your portfolio
I am a 5-star rated client from previous freelancers, you will have a positive working experience with me.
Please share details about a similar project you have completed in the past.