Customer support and VA to help prepare shopify outputs for warehouse and answer client delivery enquiry emails
Budget: $10 – $20 NZD
Hi
we have a need for a client facing email reply assistant. we get frequent emails re late/slow delivery. you will review email, check order and tracking and reply. Objective is to reduce client chargebacks (as they thing order is lost). This will be only 2-3 hours per week.
we need some VA help to prepare our label printing files for the warehouse. It involved downloading shopify orders then processing theme though our xls macros and then uploading out put to our postal printing service. Then downloading the label PDFs and placing them into a cloud drive. It takes me about 30 minutes. We do it 3 times a week, so it will be only 2 hours.
so we need only +- 5 hours a week but this will grow as we hand you more.
you need excellent english, experience with client emails, be familiar with excel (as a user), rest we can teach you.
thanks
mike
we have a need for a client facing email reply assistant. we get frequent emails re late/slow delivery. you will review email, check order and tracking and reply. Objective is to reduce client chargebacks (as they thing order is lost). This will be only 2-3 hours per week.
we need some VA help to prepare our label printing files for the warehouse. It involved downloading shopify orders then processing theme though our xls macros and then uploading out put to our postal printing service. Then downloading the label PDFs and placing them into a cloud drive. It takes me about 30 minutes. We do it 3 times a week, so it will be only 2 hours.
so we need only +- 5 hours a week but this will grow as we hand you more.
you need excellent english, experience with client emails, be familiar with excel (as a user), rest we can teach you.
thanks
mike