Customer Support & Virtual Assistant for Property Management

Job ID: 39043122

Budget: $2 – $8 USD

As a Customer Support & Virtual Assistant, you will play a vital role in ensuring a seamless experience for our tenants and property owners. You will handle a variety of administrative tasks, respond to inquiries, assist with tenant issues, and support our property management team with day-to-day operations. The ideal candidate is detail-oriented, tech-savvy, and passionate about providing outstanding customer service.

Key Responsibilities:
- Scheduling appointments
- Managing emails
- Preparing reports
- Responding to rent payment issues
- Addressing maintenance requests
- Assisting with move-in/move-out processes
- Handling complaints

Skills and Experience:
- Exceptional customer service skills
- Proficient in tech and property management software
- Experience in virtual assistance or property management
- Excellent communication and problem-solving skills
- Detail-oriented and able to manage multiple tasks