Customer Service and Marketing Support Specialist

Our company is currently seeking a highly organized and enthusiastic Customer Service and Marketing Support Specialist to join our team. As a key member of our team, you will be responsible for ensuring that our customers receive top-notch support via various communication channels while assisting with marketing data entry tasks.

Responsibilities:
Responding to customer inquiries via phone, email, and chat in a courteous and professional manner
Recording and maintaining accurate customer service records
Collaborating with our marketing team to perform data entry tasks
Assisting with social media outreach efforts and creating marketing reports
Staying up-to-date on our products and services to better assist our customers

Requirements:
Bachelor's degree in a relevant field
Excellent written and verbal communication skills
Availability to work during Pacific Time business hours, Monday through Friday, 9 AM to 5 PM
Reliable high-speed internet connection
Proficiency in Microsoft Office and social media platforms
1+ years of experience in customer service or marketing support

The starting salary for this role is $200 USD per month, with opportunities for growth.

To apply, please submit your resume and a 1-minute video introducing yourself and explaining why you would be a good fit for this position.

We are excited to review your application and look forward to the opportunity to learn more about your qualifications.