I need assistance with bussiness email and domain for nonvoip

I need someone who can get my account back in clerk.chat it is a nonvoip platform. Last year i have a number from them. Ived been inactive for almost a year so now i am returning and want to get my nonvoip phone number back. They ask me of the use of the number and bussiness purpose and bussiness email and domain. I need someone who can talk to them or chat to them to get my number back. Note. My account still exist but it is just inactive.