Optimize App Onboarding Flow

Job ID: 40334636

Budget: $250 – $750 USD

My productivity-focused mobile app is live on both iOS and Android, yet too many users still abandon the sign-up or first-use sequence. I need a fresh set of expert eyes to pinpoint exactly where the friction sits and tell me, step by step, how to remove it so conversion and long-term adoption go up.

You will have access to our testflight model so you can fully test the app.

What I’m looking for is clear, evidence-based insight into the blockers—whether they’re copy issues, UI layout, permission prompts, or deeper funnel problems—and practical, prioritized recommendations I can hand straight to my dev and design teams.

Deliverables
• A concise diagnostic report outlining each friction point with supporting data or rationale
• Actionable redesign or copy tweaks for every issue found (wireframes or annotated screenshots welcome)
• A brief roadmap that orders fixes by impact and effort so we can roll them out efficiently

Familiarity with mobile UX heuristics, onboarding best practices, and tools like Mixpanel, Firebase Analytics, or Hotjar mobile is ideal. If you can plug in quickly, surface the pain points, and suggest improvements that actually move the needle, I’m ready to get started right away.

WHAT I DON'T NEED: I don't need a full/partial rebuild, generic offers of help etc.

WHAT I DO NEED: 5 agencies who know customer onboarding inside out. Are prepared to work through the testflight app and build a proposal for improving the onboarding asap.

I will only reply to direct approaches, not generic emails.

I am looking to award Tuesday 31st March.

Thanks
Dougie