Design and Implement value-driven WalkMe solutions and provide expert customer insights

Job ID: 34323006

Budget: $15 – $25 AUD

Looking for a passionate and motivated team member to design and build solutions that enhance the user experience across multiple CRM platforms

Establish WalkMe (Immediate) and Intercom tools (Near-Future) solutions to drive user Acquisition, Engagement, Retention and Expansion
Develop a customer experience strategy based on data
Create customer journey maps and discover data such as Customer Lifetime Value, Adoption, Usage and Sentiments to make informed decisions
Provide expert customer insights to product management to continuously improve customer value