I need two people to demonstrate a real-time text chat conversation (Like SMS)
Budget: $30 – $250 USD
Our Goal:
Real-time text is a new relatively new feature in iOS and Android that few people know about. We want to simulate how a person with disabilities can use real-time text chat to get help.
The conversation is estimated to take 1 minute 20 seconds. Please see the attached chat script for details.
One person will take on the role of the operator and the other person will be the caller.
The caller's phone screen will be recorded with a screen capture program. The operator does not need to use an iPhone.
Requirements for both people:
Must be using Verizon, AT&T, or T-Mobile providers.
Must be using iOS 10/Android 9 (Pie) or newer.
Requirements for caller (screen will be recorded):
Has an iPhone with a notch. (iPhone X or newer, except SE)
Has an external keyboard to connect to phone.
Have iOS VoiceOver screen reader enabled (Settings > Accessibility > VoiceOver)
Willing to learn a few screen reader gestures.
Use a screen recorder to record the screen (Built-in or third-party app is fine)
iOS Setup Guides
How to enable real-time text and use it in a call.
https://support.apple.com/en-us/HT207033
Android Setup Guides
How to enable real-time text.
https://support.google.com/phoneapp/answer/2895524#zippy=%2Cuse-tty-or-rtt-with-calls
How to use real-time text in a call.
https://support.google.com/accessibility/android/answer/9042284
Also see this Android guide if the steps are more clear.
https://www.verizon.com/support/knowledge-base-219008/
Scenario Requirements:
Operator
Operator types normally with on screen keyboard.
It is okay to make typos, but you must correct them.
Caller (Screen that is being recorded)
Connect external keyboard and use it to type.
You must type all the words (no keyboard word predictions)
It is okay to make typos, but you must correct them.
Must use gestures to interact with screen.
When VoiceOver reads something, wait for it to finish.
If VoiceOver interrupts your typing with a notification or alert, you must wait until it finishes.
iOS Main Gestures
Select the next item: Swipe right
Select the previous item: Swipe left
Click on selected item: One-finger double tap
Additional gestures you may use
Open control center Tap and hold clock then 3 finger swipe up
Close control center or Back Two-finger scrub (move two fingers back and forth three times quickly, making a “z”)
Go to home screen One-finger drag up from bottom edge of screen until you hear two rising tones, then lift finger
The conversation is estimated to take 1 minute 20 seconds. Please see the attached chat script for details.
Real-time text is a new relatively new feature in iOS and Android that few people know about. We want to simulate how a person with disabilities can use real-time text chat to get help.
The conversation is estimated to take 1 minute 20 seconds. Please see the attached chat script for details.
One person will take on the role of the operator and the other person will be the caller.
The caller's phone screen will be recorded with a screen capture program. The operator does not need to use an iPhone.
Requirements for both people:
Must be using Verizon, AT&T, or T-Mobile providers.
Must be using iOS 10/Android 9 (Pie) or newer.
Requirements for caller (screen will be recorded):
Has an iPhone with a notch. (iPhone X or newer, except SE)
Has an external keyboard to connect to phone.
Have iOS VoiceOver screen reader enabled (Settings > Accessibility > VoiceOver)
Willing to learn a few screen reader gestures.
Use a screen recorder to record the screen (Built-in or third-party app is fine)
iOS Setup Guides
How to enable real-time text and use it in a call.
https://support.apple.com/en-us/HT207033
Android Setup Guides
How to enable real-time text.
https://support.google.com/phoneapp/answer/2895524#zippy=%2Cuse-tty-or-rtt-with-calls
How to use real-time text in a call.
https://support.google.com/accessibility/android/answer/9042284
Also see this Android guide if the steps are more clear.
https://www.verizon.com/support/knowledge-base-219008/
Scenario Requirements:
Operator
Operator types normally with on screen keyboard.
It is okay to make typos, but you must correct them.
Caller (Screen that is being recorded)
Connect external keyboard and use it to type.
You must type all the words (no keyboard word predictions)
It is okay to make typos, but you must correct them.
Must use gestures to interact with screen.
When VoiceOver reads something, wait for it to finish.
If VoiceOver interrupts your typing with a notification or alert, you must wait until it finishes.
iOS Main Gestures
Select the next item: Swipe right
Select the previous item: Swipe left
Click on selected item: One-finger double tap
Additional gestures you may use
Open control center Tap and hold clock then 3 finger swipe up
Close control center or Back Two-finger scrub (move two fingers back and forth three times quickly, making a “z”)
Go to home screen One-finger drag up from bottom edge of screen until you hear two rising tones, then lift finger
The conversation is estimated to take 1 minute 20 seconds. Please see the attached chat script for details.