technical design document for complaint management system -- 3

Job ID: 31172313

Budget: $30 – $250 USD

I am looking for professional freelancer, who is welling to help me to develop a detailed business requirements documents for web-base customers complaints system. You must have a relevant experience and must be welling to work within short period of time.

Document must include:
- details description of the system
- User story
- Actors / users details
- System functional and functional requirements
- Use case diagrams, process follow
- Data flow diagram
- Initial interfaces and wireframe ( only for illustrations purpose and no professional designs required)
- Software Requirements Specification


System must consider measures for information security and data confidentiality as per the requirements specified on ISO 27001, ISAE 3000 and GDPR

Proposal must be within the specified budget