Support Ticket System with Sendy UI/UX
Budget: $30 – $250 USD
You said:
Hello,
For this project, I would like the support page to be based on the Sendy template layout shown here:
https://ultimatewebsolutions.net/sendy/
This template will be used only as a UI/UX reference. The final result must be extended into a full support ticket system, not just a contact form.
In addition to the form layout shown in the template, the system must:
Store submissions in a database
Generate a unique ticket number
Send email notifications to the client and admin
Allow ticket status tracking (Open, In Progress, Waiting on Client, Resolved, Closed)
Allow file uploads (JPG, PNG, PDF)
Provide an admin panel to manage and respond to tickets
Optional feature:
When a ticket is marked as Resolved or Waiting on Client, the system should be able to send an automatic WhatsApp notification to the client (using WhatsApp Business API). This should be optional and configurable.
Please review the template link above and confirm:
If you can work with this layout
What backend technology you recommend
Estimated delivery time and total cost
Any additional setup requirements (email or WhatsApp API)
Kind regards,
Etienne S
add that my buget is $50
ChatGPT said:
Here’s the updated text with your $50 budget included (I also tweaked a couple lines so it reads clean and “Freelancer-ready”):
Hello,
For this project, I would like the support page to be based on the Sendy template layout shown here:
https://ultimatewebsolutions.net/sendy/
This template will be used only as a UI/UX reference. The final result must be extended into a full support ticket system, not just a contact form.
In addition to the form layout shown in the template, the system must:
Store submissions in a database
Generate a unique ticket number
Send email notifications to the client and admin
Allow ticket status tracking (Open, In Progress, Waiting on Client, Resolved, Closed)
Allow file uploads (JPG, PNG, PDF)
Provide an admin panel to manage and respond to tickets
Optional feature:
When a ticket is marked as Resolved or Waiting on Client, the system should be able to send an automatic WhatsApp notification to the client (using WhatsApp Business API). This should be optional and configurable.
Please review the template link above and confirm:
If you can work with this layout
What backend technology you recommend
Estimated delivery time and total cost
Any additional setup requirements (email or WhatsApp API)
My budget for this project is $50 USD. If this budget only allows a basic version (MVP), please explain what features will be included now and what can be added later.
Kind regards,
Etienne S
Hello,
For this project, I would like the support page to be based on the Sendy template layout shown here:
https://ultimatewebsolutions.net/sendy/
This template will be used only as a UI/UX reference. The final result must be extended into a full support ticket system, not just a contact form.
In addition to the form layout shown in the template, the system must:
Store submissions in a database
Generate a unique ticket number
Send email notifications to the client and admin
Allow ticket status tracking (Open, In Progress, Waiting on Client, Resolved, Closed)
Allow file uploads (JPG, PNG, PDF)
Provide an admin panel to manage and respond to tickets
Optional feature:
When a ticket is marked as Resolved or Waiting on Client, the system should be able to send an automatic WhatsApp notification to the client (using WhatsApp Business API). This should be optional and configurable.
Please review the template link above and confirm:
If you can work with this layout
What backend technology you recommend
Estimated delivery time and total cost
Any additional setup requirements (email or WhatsApp API)
Kind regards,
Etienne S
add that my buget is $50
ChatGPT said:
Here’s the updated text with your $50 budget included (I also tweaked a couple lines so it reads clean and “Freelancer-ready”):
Hello,
For this project, I would like the support page to be based on the Sendy template layout shown here:
https://ultimatewebsolutions.net/sendy/
This template will be used only as a UI/UX reference. The final result must be extended into a full support ticket system, not just a contact form.
In addition to the form layout shown in the template, the system must:
Store submissions in a database
Generate a unique ticket number
Send email notifications to the client and admin
Allow ticket status tracking (Open, In Progress, Waiting on Client, Resolved, Closed)
Allow file uploads (JPG, PNG, PDF)
Provide an admin panel to manage and respond to tickets
Optional feature:
When a ticket is marked as Resolved or Waiting on Client, the system should be able to send an automatic WhatsApp notification to the client (using WhatsApp Business API). This should be optional and configurable.
Please review the template link above and confirm:
If you can work with this layout
What backend technology you recommend
Estimated delivery time and total cost
Any additional setup requirements (email or WhatsApp API)
My budget for this project is $50 USD. If this budget only allows a basic version (MVP), please explain what features will be included now and what can be added later.
Kind regards,
Etienne S