UI/UX Navigation Redesign for CRM Platform

I'm seeking a skilled UI/UX freelancer to help us redesign the navigation experience for our CRM software platform.

Current Setup:
- Uses a combination of vertical (sidebar) and horizontal (top bar) menus
- User feedback indicates the current system feels confusing and fragmented
- Navigation needs to be more intuitive, with fewer steps to key features

Key Features to Improve Access:
- Client profiles
- Communication tools
- Analytics and reporting

Ideal Skills and Experience:
- Proven UI/UX design expertise
- Strong background in navigation architecture
- Familiarity with CRM software platforms
- Ability to synthesize user feedback into actionable design improvements

Please focus on high-level navigation architecture; we do not need detailed wireframes or pixel-perfect screens.