UI/UX Designer Needed for Telco Startup
Budget: $750 – $1,500 AUD
Project Description:
We are Blynk Telco, a vibrant and customer-focused internet and mobile provider start-up. We are looking for a highly skilled and creative UI/UX Web Designer to bring our new retail website to life. We have a detailed creative brief and a clear vision for a fun, modern, and incredibly user-friendly platform that reflects our brand's "fun purple theme" and incorporates our company mascot. Please read the attached Creative & Design Brief
This is a great project that involves designing the front-end experience, including the main website, complex customer sign-up flows, a feature-rich customer portal, and an internal admin panel.
About You:
You are a talented designer with a strong portfolio of modern, mobile-first web applications. You have a keen eye for detail, a passion for creating intuitive user journeys, and experience designing complex forms and dashboards. You understand how to balance a playful brand identity with a professional, trustworthy user experience.
Key Responsibilities & Deliverables:
You will be responsible for creating high-fidelity mockups and a complete design system for the following:
Core Website Pages: Including the Home Page, About Us, and a "Contact Us" webform with a callback request feature.
Three Distinct Customer Sign-Up Flows:
NBN Internet Sign-Up (including address lookup, plan selection, and appointment booking).
Mobile Voice Sign-Up (with new number selection, SIM type choice, and number porting verification).
Mobile Broadband Sign-Up.
Sign-Up Support Banner: A persistent banner across all sign-up flows offering users quick access to support via phone or a "Contact Us" button.
Comprehensive Customer Portal: A secure, multi-feature dashboard for customers to manage their accounts, view invoices, check data usage, manage payment methods, and run service diagnostics.
Internal CMS/Admin Panel UI: A clean, functional interface for our staff to manage service plans, handle physical SIM card orders, and verify customer identity.
UI States & Micro-interactions: Designs for all necessary states, including loading, success, error, and empty states to ensure a polished user experience.
Transactional Email Templates: Branded email designs for customer communications like sign-up confirmations and dispatch notifications.
Required Skills & Experience:
Proven experience as a UI/UX Designer with a strong portfolio showcasing responsive, mobile-first web application designs.
Expertise in designing intuitive user flows, especially for complex multi-step forms and customer portals.
Proficiency in modern design tools such as Figma, Sketch, or Adobe XD.
A strong understanding of modern design aesthetics, with experience creating clean, Apple-inspired UI elements (buttons, toggles, etc.).
Familiarity with web accessibility standards (WCAG 2.1 AA) is highly desirable.
Excellent communication skills and the ability to collaborate effectively.
How to Apply:
If you are excited about creating a standout digital experience for a fun and modern brand, we would love to see your work. Please submit your proposal with:
A link to your portfolio, highlighting 2-3 projects that are most relevant to this one.
A brief cover letter explaining why you are a great fit for this project.
Your estimated timeline.
We have a detailed creative brief ready to share with shortlisted candidates. We look forward to seeing your application!
We are Blynk Telco, a vibrant and customer-focused internet and mobile provider start-up. We are looking for a highly skilled and creative UI/UX Web Designer to bring our new retail website to life. We have a detailed creative brief and a clear vision for a fun, modern, and incredibly user-friendly platform that reflects our brand's "fun purple theme" and incorporates our company mascot. Please read the attached Creative & Design Brief
This is a great project that involves designing the front-end experience, including the main website, complex customer sign-up flows, a feature-rich customer portal, and an internal admin panel.
About You:
You are a talented designer with a strong portfolio of modern, mobile-first web applications. You have a keen eye for detail, a passion for creating intuitive user journeys, and experience designing complex forms and dashboards. You understand how to balance a playful brand identity with a professional, trustworthy user experience.
Key Responsibilities & Deliverables:
You will be responsible for creating high-fidelity mockups and a complete design system for the following:
Core Website Pages: Including the Home Page, About Us, and a "Contact Us" webform with a callback request feature.
Three Distinct Customer Sign-Up Flows:
NBN Internet Sign-Up (including address lookup, plan selection, and appointment booking).
Mobile Voice Sign-Up (with new number selection, SIM type choice, and number porting verification).
Mobile Broadband Sign-Up.
Sign-Up Support Banner: A persistent banner across all sign-up flows offering users quick access to support via phone or a "Contact Us" button.
Comprehensive Customer Portal: A secure, multi-feature dashboard for customers to manage their accounts, view invoices, check data usage, manage payment methods, and run service diagnostics.
Internal CMS/Admin Panel UI: A clean, functional interface for our staff to manage service plans, handle physical SIM card orders, and verify customer identity.
UI States & Micro-interactions: Designs for all necessary states, including loading, success, error, and empty states to ensure a polished user experience.
Transactional Email Templates: Branded email designs for customer communications like sign-up confirmations and dispatch notifications.
Required Skills & Experience:
Proven experience as a UI/UX Designer with a strong portfolio showcasing responsive, mobile-first web application designs.
Expertise in designing intuitive user flows, especially for complex multi-step forms and customer portals.
Proficiency in modern design tools such as Figma, Sketch, or Adobe XD.
A strong understanding of modern design aesthetics, with experience creating clean, Apple-inspired UI elements (buttons, toggles, etc.).
Familiarity with web accessibility standards (WCAG 2.1 AA) is highly desirable.
Excellent communication skills and the ability to collaborate effectively.
How to Apply:
If you are excited about creating a standout digital experience for a fun and modern brand, we would love to see your work. Please submit your proposal with:
A link to your portfolio, highlighting 2-3 projects that are most relevant to this one.
A brief cover letter explaining why you are a great fit for this project.
Your estimated timeline.
We have a detailed creative brief ready to share with shortlisted candidates. We look forward to seeing your application!