Comprehensive Mobile Banking UX Audit
Budget: ₹12,500 – ₹37,500 INR
I need a fresh pair of expert eyes on our mobile banking app. The assignment is a full-scale UI/UX review aimed at boosting user engagement across every screen—not just the home page or dashboard, but the entire customer journey from first launch through the deepest settings panel.
You will be working within our established brand guidelines, so any recommendations must respect our colors, typography, voice and overall visual identity. Beyond that, I’m open to bold ideas: new interaction patterns, streamlined flows, micro-copy tweaks—anything that can help us keep users active and delighted.
Key deliverables
• Heuristic and best-practice assessment of the whole app, mapped to specific screens
• Prioritized problem list with clear rationale (impact on engagement, severity, quick wins)
• Annotated screenshots or short Loom videos to illustrate issues and proposed fixes
• Low-fidelity wireframes or high-level mock-ups where layout changes are suggested
• Summary deck I can share internally outlining findings, recommendations and next steps
Acceptance criteria
• All feedback references the current build and links back to our brand guidelines
• Recommendations are actionable and include at least one measurable metric to track (e.g., reduced taps, faster task time, higher feature adoption)
• Delivery in PDF/Keynote plus source files for any visuals or wireframes
The app is available on both iOS and Android; I’ll provide TestFlight and APK links once we start. If you have experience auditing fintech or other security-sensitive products, please highlight it in your proposal.
You will be working within our established brand guidelines, so any recommendations must respect our colors, typography, voice and overall visual identity. Beyond that, I’m open to bold ideas: new interaction patterns, streamlined flows, micro-copy tweaks—anything that can help us keep users active and delighted.
Key deliverables
• Heuristic and best-practice assessment of the whole app, mapped to specific screens
• Prioritized problem list with clear rationale (impact on engagement, severity, quick wins)
• Annotated screenshots or short Loom videos to illustrate issues and proposed fixes
• Low-fidelity wireframes or high-level mock-ups where layout changes are suggested
• Summary deck I can share internally outlining findings, recommendations and next steps
Acceptance criteria
• All feedback references the current build and links back to our brand guidelines
• Recommendations are actionable and include at least one measurable metric to track (e.g., reduced taps, faster task time, higher feature adoption)
• Delivery in PDF/Keynote plus source files for any visuals or wireframes
The app is available on both iOS and Android; I’ll provide TestFlight and APK links once we start. If you have experience auditing fintech or other security-sensitive products, please highlight it in your proposal.