Need help to restore Unifi Video recorded files

Job ID: 32840679

Budget: $10 – $30 USD

Hello,

I have installed Unifi Video 3.10.13 and recording video without issue.

I have have been stolen and would like to investigate old recorded video which have been deleted automatically due to space issue. Happily I have been able to recover files and meta data.

Unfortunately, "Restore Recording" doesn't works. When trying I have "The server responded with status code 400" message when I click on "Analyze" button.

Please, I need help to fix that issue, restore records for investigation.

Regards,
Related categories: Ubiquiti