Remote Chat Support Agent -- 2
Budget: ₹600 – ₹1,500 INR
Smooth, friendly conversations keep my customers happy and my sales flowing. From your own home office you’ll jump into our live-chat queue, greet visitors, and guide them to the answers or products they need. Because this is 100 % chat-based, a quick typing speed, clear written English, and a genuine customer-service mindset are essential.
The work runs in scheduled four-hour blocks, seven days a week; choose the shifts that fit your time zone. All tools—browser dashboard, canned responses, product docs—are supplied. You’ll log in at the start of each shift, stay available for concurrent chats (usually 2-3 at once), escalate only the edge cases, and record a concise summary after every conversation.
Deliverables
• Real-time chat coverage for the agreed shifts
• First-response time under 30 seconds
• 90 %+ resolution at first contact, with clear, polite language
• End-of-shift report (chat IDs, issues handled, unresolved tickets)
Once we complete a paid onboarding session you can begin immediately.
The work runs in scheduled four-hour blocks, seven days a week; choose the shifts that fit your time zone. All tools—browser dashboard, canned responses, product docs—are supplied. You’ll log in at the start of each shift, stay available for concurrent chats (usually 2-3 at once), escalate only the edge cases, and record a concise summary after every conversation.
Deliverables
• Real-time chat coverage for the agreed shifts
• First-response time under 30 seconds
• 90 %+ resolution at first contact, with clear, polite language
• End-of-shift report (chat IDs, issues handled, unresolved tickets)
Once we complete a paid onboarding session you can begin immediately.