Freshdesk integration with twilio or nexmo

Job ID: 35097160

Budget: $10 – $30 USD

He have just started with freshdesk and we see that we can not send sms or whatsapp messages, only answer then we receive a message.

In freshdesk there is an app (plugin) for nexmo, that allows to send/receive messages (sms and whatsapp). There is another app for the same, by using twilio.

The problem is that the instructions are not clear, and until a point, can be followed but from such point, the steps can not be followed (the required options are not present).

I need a freelancer that already setup a nexmo or twilio account with freshdesk and be able to send and receive sms and whatsapp messages (with templates).
Related categories: Twilio