Enhance WhatsApp Chatbot via Twilio Integration

Job ID: 40314810

Budget: $14 – $30 NZD

Twilio WhatsApp Chatbot Fix & Integration
Fix and optimize an existing WhatsApp chatbot integration using Twilio and Make.
Scope of Work:
Phone Number Standardization
Convert and align all phone numbers to E.164 format (+country code)
Fix mismatch between Twilio, Make, and chatbot system
Twilio Configuration Check
Verify WhatsApp sender / number configuration
Ensure number is active and properly linked
Validate messaging service settings (if used)
Webhook Debugging (Make Twilio)
Analyze incoming/outgoing webhook requests
Fix webhook URL, payload structure and response format
Ensure Twilio receives valid response (200 OK + correct data)
Chatbot Flow Validation
Ensure messages flow correctly:
User → Twilio → Make → Chatbot → Response → Twilio → WhatsApp
Fix any logic or connection issues
Testing & Verification
End-to-end testing on WhatsApp
Validate real-time message sending & receiving
Confirm chatbot responses are working properly
Deliverables:
Fully working WhatsApp chatbot via Twilio
Corrected webhook integration
Standardized phone number format
Tested and verified message flow