Discord and Twilio SMS Integration

Job ID: 39904284

Budget: $30 – $250 USD

Project Title:
Discord and Twilio SMS Integration via Make.com (Automation Setup)

Project Description:
We are looking for a developer to integrate our Twilio business number with our Discord server so our tech team can send and receive client text messages directly inside Discord channels — no separate apps or logins required.

Goal:

When a client texts our Twilio number, the message should automatically appear in a designated private Discord channel.

Our techs can reply in Discord, and their messages are sent back to the client through the same Twilio number.

The entire process should run automatically through Make.com (formerly Integromat) or a lightweight Node.js webhook if needed.

Requirements:

Configure Twilio’s Messaging Service for inbound/outbound SMS (10DLC compliant).

Create or connect a Discord bot that can:

Post incoming client texts to specific channels.

Allow replies using a simple command (e.g. /reply) or message buttons.

Relay tech replies from Discord → Twilio → client.

Log message flow (client→tech, tech→client) for record-keeping (Google Sheet or Airtable).

Use Make.com for automation (we have a paid account).

Handle HELP/STOP compliance automatically (Twilio Advanced Opt-Out).

Keep all phone numbers masked — clients should only ever see our company number.

Nice to Have (Future Phase):

Ability to make or receive masked calls using the same Twilio number (bridge setup).

AI auto-responses or routing messages to the correct tech based on job ID.

Option to generate multiple job-based Discord channels (one per client ticket).

Deliverables:

Fully working Discord-Twilio SMS relay.

Documentation on setup (Twilio webhooks, Make scenario, Discord bot tokens).

Short hand-off session or document explaining how to maintain and add users/channels.

Timeline:
Delivery preferred within 1–2 weeks of project acceptance.

Required Skills:
Twilio, Discord, Make.com, Node.js, Asterisk PBX, VoIP, Automation, API Integration